Any regular Boku user will be very aware of, and probably very annoyed at, the fact you cannot withdraw via the method. This is one of Boku’s biggest drawbacks and although we love pay by phone deposits here at Fortune Frenzy we understand your pain!
Not being able to withdraw via the same method as you deposited with can raise a whole host of issues, not least because it slows down being able to get your hands on your winnings. However, at Fortune Frenzy we want to alleviate as much of this struggle as possible, and that’s why we’ve made withdrawing as a Boku user as simple as possible.
Read today’s guide to find out why cashing out via Boku isn’t possible and to learn how you can withdraw with ease at Fortune Frenzy, even as a Boku user.
Why Can’t I Withdraw With Boku?
First of all, we need to explain why you cannot simply withdraw with Boku as you would with any other depositing method. Boku is a pay by phone service, which means any deposits you make via the method are either subtracted from your existing phone credit balance, or added on to your monthly phone bill at a later date. This makes Boku transactions super quick and easy, but it’s also the reason why withdrawals aren’t possible.
If you think about it logically, as Boku never asks for your credit card, debit card, or bank account details, there’s no way the service can know where to send a withdrawal payment. The only way in which Boku could handle your withdrawals is to add them back ino your phone bill account, which would only be useful if you wanted to spend your winnings on texting your mates or ringing your Mum – probably not what you had in mind when you won that jackpot!
This means that Boku users must use a different payment method to cash out at the casino. At some sites, this can make withdrawing a drawn-out and convoluted process but here at Fortune Frenzy, we’ve made it as easy as pie.
Withdrawing as a Boku User at Fortune Frenzy
As we’ve just said, here at Fortune Frenzy we’ve made cashing out as a Boku user as easy as possible because we understand how annoying it is when you can’t get your hands on your winnings. To make a withdrawal at our casino as a Boku user, then, you must simply select an alternative payment service.
At Fortune Frenzy, we offer all of our players the option of withdrawing via credit/debit card, bank transfer or via an e-wallet service like Skrill or Neteller. Moreover, we can also post you a cheque for your winnings if that’s what you’d prefer.
Each alternative banking method has it’s advantages and disadvantages for Boku users and so it’s up to you to weigh up what’s the best solution for you. In most cases, we’d recommend our Boku users to request a withdrawal via bank transfer, as it’s one of the quickest ways for us to get your cash to you. However, we do understand that this means sharing your personal details and avoiding this is one of the main reasons players choose to use Boku in the first place.
If you don’t want to share your bank details with us you can opt to use an e-wallet service such as Neteller or Skrill. These services act as a middle man, allowing you to withdraw in a secure way, and then transfer your funds to your bank account at a later date, should you so wish. However, the downside of withdrawing as a Boku user in this way is that it may take a little longer, as we may need to verify your identity first.
All in all, withdrawing at Fortune Frenzy as a Boku user is fairly simply. We do admit it may take longer than if you’d deposited and withdrawn via the same method, but we do think that the benefits of using a pay by phone service such as Boku outweigh this. Furthermore, if you do run into problems withdrawing as a Boku user, or think it’s taking an unreasonable amount of time, our customer service agents are always on hand to help. You can get in touch with Fortune Frenzy via live chat, email or telephone, and we promise to solve all problems in an efficient manner.
Why We Need To Verify Your Identity
Most of the time, if you’re a Boku user requesting a withdrawal via an alternative method, we’re likely to ask you to provide some sort of identification proof before we can honour the payment. Rest assured that this isn’t us trying to slow down giving you your winnings! It is however, very necessary as it protects us against money laundering schemes.
As a UKGC licensed, responsible casino, it’s our job to make sure that all of our players payments are safe and secure. Furthermore, we must adhere to an anti-money laundering policy so that we can ensure that we are operating in a legit manner. For example, if we were to allow our players to withdraw via a different payment method without checking if these two accounts were operated by the same person, we could be allowing an illegal transaction to take place. This would, naturally, be bad news as it means we’d have to shut our doors!
If we do ask you to prove your identity, one of the best ways to do this is to simply send us a copy of your driving license or passport. Moreover, as a Boku user you can preempt this problem by simply sending us ID when you first sign up to the casino. We’ll keep this proof on record, which means withdrawing as a Boku user should always be hassle free.