Not receiving the winnings as fast as possible is probably the most common issue gamblers everywhere have to face. After all, everyone would feel a little impatient when a big win is on the line. You can’t help but feel that something’s not right. However, it’s not always the case. There are many reasons why you might experience a slow withdrawal. That’s what we’re covering today, including some tips on how you can make it faster.
Making a big win and feeling unable to withdraw it is more irritating than not making a win at all. Therefore, the goal of every honest casino is to complete these withdrawals quickly. Unfortunately, we can’t just give the winnings freely – this would make money laundering and other misbehaviour effortless. So, the casinos also have to ensure safe gambling environment at the same time.
There’s another important point to understand, too. It’s not just the casino itself that controls the withdrawal process and speed. After all, casino operators have nothing to do with actual money transfers. It’s the job of other companies that provide payment options and services. So, there are two parts of the withdrawal process, detailed just below.
Processing Time
Processing is the first part of the whole withdrawal process and the casino staff oversees it. In some cases, it can be the cause of a slow withdrawal, though its actual length may differ. It could take only a few hours, but also a couple of days. Although it has nothing to do with the actual transfer of funds, it’s just as important.
The importance of processing is security. When a casino processes your withdrawal request, it basically makes a check whether you’re a legit player. As already mentioned, we couldn’t allow just anybody to withdraw their winnings. The threat of fake accounts and people dodging the rules to steal other players’ winnings is just too real at online casinos.
So, the processing, as we call it, is there to make sure that your account is real and you’re playing according to the terms and conditions. We also have to verify your identity to make sure that you’re at least 18 years old. Another important thing is your residency because all casinos can only operate in certain countries, restricting access to the rest.
There are many rules to follow, so it takes some time to verify everything. However, all these reasons aren’t the only ones that can cause a slow withdrawal. With hundreds of gamblers playing every day, a lot of withdrawal requests can accumulate sometimes. Therefore, the newest ones will always be pending before the older ones are cleared (unless you’re Privileged).
Money Transfer And Payment Service Issues
Once the pending and processing are over, the casino will approve your request and initiate the transfer of your winnings. However, it’s not the casino itself that manages the money transfer. Instead, it’s the payment service that you have selected that does this. We can’t possibly know all the issues they might be dealing with, but here are some frequent scenarios.
Some people get really worried when their withdrawals are taking a day longer than usual. The thing is, they sometimes forget that they requested a withdrawal just before the weekend. And some payment service providers do not process casino withdrawals during the weekend.
So, instead of waiting one or two days, it might take around four. Unfortunately, there’s nothing to do about a slow withdrawal like this one, other than getting used to it. Alternatively, you can switch to a method that does process withdrawals all the time.
Just as the last issue with casino processing times, payment services may also experience overload. If, for some reason, the number of players using the same payment method suddenly increases, so do the operations the provider has to complete. And that’s not any easier when the staff is only that big.
Finally, other unexpected difficulties may arise that can cause increased withdrawal periods. Since you’re just an end-user, all you’re getting is a low-quality service and no explanation. On the bright side, there’s something you can do about it.
What To Do About A Slow Withdrawal?
You can’t always solve everything, but if you’re experiencing a slow withdrawal, you can always try. The best thing you can do for us is provide the necessary information before even attempting a cashout. In other words, get verified at your casino. This way, you will make the pending period faster and won’t force the casino agents to wait while you provide your photograph and documents.
Also, make sure to read the terms and conditions of the casino you’re playing at. Most casinos won’t allow using bank cards that aren’t your own, for example. Creating multiple accounts with different e-mails is also a great way to get your account closed and forfeit winnings altogether. So, just do your part well and we will do ours.
When it comes to the payment service issues, the only thing you can do is contact their customer support. For bank card and cheque withdrawals, that would be the support of your bank. If anything, at least they might give you an idea why the process is taking so long. Additionally, you can also ask a casino customer service agent. They may or may not answer your question directly, but, in any case, you’ll at least know if it’s a processing or a transfer-related issue.
